At deskgame, your privacy is not an afterthought — it is built into how we operate. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a deskgame player in the Philippines.
deskgame collects personal data strictly necessary for account registration, identity verification, payment processing, and regulatory compliance. We do not collect data beyond what is required for these purposes.
All personal data stored by deskgame is protected using industry-standard encryption and access controls. We conduct regular security assessments to ensure your information remains safe from unauthorised access.
Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have the right to access, correct, and request deletion of your personal data held by deskgame, subject to applicable legal obligations.
deskgame does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used solely to operate and improve the deskgame platform and to meet our legal obligations.
deskgame uses cookies and similar technologies to keep your session active, remember your preferences, and analyse platform performance. You can manage cookie preferences through your browser settings at any time.
This Privacy Policy is drafted in compliance with the Philippine Data Privacy Act of 2012, its Implementing Rules and Regulations, and applicable PAGCOR data handling requirements for licensed online gaming operators.
deskgame ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of every player who registers and uses the deskgame platform at https://deskgame.live. This Privacy Policy describes how deskgame collects, processes, stores, shares, and protects your personal information in connection with your use of our online gaming services.
This Privacy Policy is issued in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations (IRR), and the issuances of the National Privacy Commission (NPC) of the Philippines. It should be read together with our Terms and Conditions and our Responsible Gaming Policy.
By registering an account on deskgame, you acknowledge that you have read, understood, and agreed to the collection and processing of your personal data as described in this Privacy Policy. If you do not agree with any part of this policy, please do not register or continue using the deskgame platform.
deskgame collects personal data from you directly when you register, verify your identity, make transactions, or interact with our platform, as well as automatically through your use of the deskgame website and services. The categories of personal data we collect include:
When you create a deskgame account, we collect your full legal name, date of birth, email address, mobile number, and a username and password of your choosing. This information is required to create and maintain your account.
To comply with Philippine anti-money laundering regulations and PAGCOR requirements, we collect copies of government-issued identification documents (such as your Philippine passport, driver's license, SSS ID, UMID, PhilSys National ID, or PRC ID), proof of address documents, and, where required, selfie photographs taken alongside your identification document.
When you make deposits or request withdrawals, we collect information about your payment method, including your GCash or PayMaya registered mobile number, bank account details (for BPI, BDO, or Metrobank transfers), and transaction records. We do not store full payment card numbers on our servers.
We collect records of your gaming activity on the deskgame platform, including game history, bet amounts, win and loss records, session duration, and responsible gaming tool usage. This data is used to operate the platform, resolve disputes, and fulfil our regulatory reporting obligations.
When you access deskgame, we automatically collect technical data including your IP address, device type and operating system, browser type and version, referring URLs, pages visited, and session timestamps. This data is collected through cookies and similar tracking technologies as described in Section 6.
If you contact our customer support team via live chat or email, we retain records of those communications, including the content of your messages and any attachments you provide, for quality assurance and dispute resolution purposes.
deskgame uses the personal data we collect for the following specific purposes:
deskgame will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.
Under the Philippine Data Privacy Act of 2012, deskgame processes your personal data on the following legal bases:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of a contract (your agreement to our Terms and Conditions) |
| KYC identity verification | Legal obligation (Philippine AML law and PAGCOR requirements) |
| Payment processing | Performance of a contract |
| Regulatory reporting to PAGCOR and AMLC | Legal obligation |
| Responsible gaming monitoring | Legal obligation and legitimate interest |
| Fraud prevention and security | Legitimate interest |
| Promotional communications | Consent (opt-in) |
| Platform analytics and improvement | Legitimate interest (using anonymised data where possible) |
Where deskgame relies on your consent as the legal basis for processing, you have the right to withdraw that consent at any time by contacting our support team or updating your account communication preferences. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
deskgame does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
We share necessary financial data with payment processors and e-wallet providers (including GCash, PayMaya, BPI, BDO, and Metrobank) to facilitate deposits and withdrawals. These providers process your data as independent data controllers subject to their own privacy policies and applicable Philippine financial regulations.
We may engage third-party KYC and identity verification service providers to assist with the verification of your identity documents. These providers act as personal information processors on behalf of deskgame and are contractually bound to process your data only for the purposes specified by deskgame.
deskgame is required by Philippine law to disclose certain player information to regulatory and law enforcement authorities, including PAGCOR and the Anti-Money Laundering Council (AMLC), where required by applicable regulations or upon receipt of a lawful order or request. Such disclosures are made without prior notice to the player where legally required.
We use third-party cloud hosting, data storage, and technology infrastructure providers to operate the deskgame platform. These providers process personal data on our behalf as personal information processors and are contractually required to implement appropriate security measures and to process data only on our documented instructions.
We may share personal data with our legal advisers, auditors, and other professional service providers where necessary for the conduct of our business, subject to professional confidentiality obligations.
deskgame uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the platform. The types of cookies we use are as follows:
You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the deskgame platform. For detailed instructions on managing cookies in your specific browser, please refer to your browser's help documentation.
deskgame retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. The following general retention periods apply:
Upon expiry of the applicable retention period, deskgame will securely delete or anonymise your personal data in accordance with our data disposal procedures. Where data cannot be immediately deleted due to technical constraints, it will be isolated from further processing until deletion is possible.
deskgame implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security measures include:
While deskgame takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your deskgame login credentials and for notifying us immediately if you suspect any unauthorised access to your account.
Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by deskgame:
| Right | What It Means | How to Exercise |
|---|---|---|
| Right to be Informed | You have the right to be informed about how your personal data is collected and processed. This Privacy Policy fulfils that obligation. | Review this Privacy Policy |
| Right to Access | You have the right to request a copy of the personal data deskgame holds about you. | Contact [email protected] |
| Right to Rectification | You have the right to request correction of inaccurate or incomplete personal data. | Update via account settings or contact support |
| Right to Erasure | You have the right to request deletion of your personal data, subject to our legal retention obligations. | Contact [email protected] |
| Right to Object | You have the right to object to the processing of your personal data where we rely on legitimate interest as the legal basis. | Contact [email protected] |
| Right to Data Portability | You have the right to receive your personal data in a structured, commonly used format for transfer to another service. | Contact [email protected] |
| Right to Damages | You have the right to claim compensation for damages sustained due to inaccurate, incomplete, or unauthorised processing of your personal data. | Contact support or file a complaint with the NPC |
To exercise any of the above rights, please contact our Data Privacy Officer at [email protected] with the subject line "Data Privacy Request." We will respond to all verified requests within fifteen (15) business days, in accordance with NPC guidelines.
If you are not satisfied with our response to your data privacy request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
The deskgame platform is strictly intended for individuals who are at least 21 years of age, in accordance with Philippine gaming regulations. deskgame does not knowingly collect personal data from individuals under the age of 21.
If deskgame becomes aware that personal data has been collected from an individual under the age of 21, we will immediately suspend the relevant account, delete the personal data collected, and return any deposits made, subject to verification. Any winnings accrued by an underage player will be forfeited.
If you are a parent or guardian and believe that your child under the age of 21 has registered on the deskgame platform, please contact us immediately at [email protected] so that we can take appropriate action.
deskgame primarily stores and processes personal data within the Philippines. However, some of our technology infrastructure and third-party service providers may be located in other countries. Where personal data is transferred outside the Philippines, deskgame ensures that appropriate safeguards are in place to protect your data in accordance with the requirements of the Philippine Data Privacy Act.
Such safeguards may include:
By using the deskgame platform, you acknowledge that your personal data may be transferred to and processed in countries outside the Philippines, subject to the safeguards described above.
deskgame reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When we make material changes to this Privacy Policy, we will notify registered players by email to their registered email address and by displaying a prominent notice on the deskgame platform.
The effective date of the current version of this Privacy Policy is stated at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how deskgame protects your personal data.
Your continued use of the deskgame platform following the effective date of any updated Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with the updated Privacy Policy, you should cease using the platform and close your account.
This Privacy Policy was last updated on 1 January 2026. Previous versions are available upon request by contacting our support team.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by deskgame, please contact our Data Privacy Officer using the details below:
If you are not satisfied with our response, you may escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.
Your personal data is protected every step of the way. Sign in to your deskgame account or explore our full range of games — knowing your privacy is in safe hands. 21+ only. Please play responsibly.